Sale Price:
$17.00
Original Price:
$27.00
Limited Time — $17 Introductory Rate Until June 30th!
Most associations send a confirmation email when someone joins. A welcome guide. Maybe a benefits overview. And then they wait — and hope the member finds their way.
Most don't.
From Joined to Engaged: The Complete New Member Onboarding System for Associations is a 32-page practical guide for membership directors and association executives who are ready to stop leaving retention to chance. Written by an association management strategist with more than 20 years of experience, this book walks you through the complete five-part system for welcoming new members, activating value, building community connection, and measuring what's working — all before the renewal invoice ever arrives.
What's inside:
The 40–60% first-year attrition problem — and exactly why it happens
A complete 30-day welcome sequence framework with five essential touchpoints
How to identify your highest-retention benefit and design your member's first quick win
The member ambassador model and how to build belonging deliberately
The five-engagement metrics that predict renewal — and the 30/60/90-day benchmarks to track them
Six ready-to-use templates including a Day 1 welcome email, onboarding survey, and 90-day satisfaction survey
This is not a theory book. Every framework is practical, every template is ready to customize, and every chapter closes with a specific activity you can act on immediately.
Your members are making their renewal decision in the first 90 days. This book helps you make sure they make the right one.
Limited Time — $17 Introductory Rate Until June 30th!
Most associations send a confirmation email when someone joins. A welcome guide. Maybe a benefits overview. And then they wait — and hope the member finds their way.
Most don't.
From Joined to Engaged: The Complete New Member Onboarding System for Associations is a 32-page practical guide for membership directors and association executives who are ready to stop leaving retention to chance. Written by an association management strategist with more than 20 years of experience, this book walks you through the complete five-part system for welcoming new members, activating value, building community connection, and measuring what's working — all before the renewal invoice ever arrives.
What's inside:
The 40–60% first-year attrition problem — and exactly why it happens
A complete 30-day welcome sequence framework with five essential touchpoints
How to identify your highest-retention benefit and design your member's first quick win
The member ambassador model and how to build belonging deliberately
The five-engagement metrics that predict renewal — and the 30/60/90-day benchmarks to track them
Six ready-to-use templates including a Day 1 welcome email, onboarding survey, and 90-day satisfaction survey
This is not a theory book. Every framework is practical, every template is ready to customize, and every chapter closes with a specific activity you can act on immediately.
Your members are making their renewal decision in the first 90 days. This book helps you make sure they make the right one.
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